I'm Jennifer Summar.
UX & Digital Product Designer
Making complex technology work better for the people who depend on it.
I design the structure beneath complex digital experiences—clarifying user needs, information, workflows and service relationships before refining the interface—helping organizations make work easier for users while improving efficiency and business outcomes.
My primary capabilities include:
--Research and problem-framing
--Experience architecture and service design
--Accessible enterprise workflows
Available for senior UX/product design roles and select contract projects.
A bit about me
I’m Jennifer, a UX and product designer with 10 years of experience untangling complex business problems across healthcare, enterprise, and government environments.
I’m especially interested in the gap between how technology is designed to work and how people actually think and work. My approach starts with understanding the people behind the process, then using research, usability, accessibility, information architecture, and collaborative problem-solving to find a better way forward.
I believe technology should do more of the adapting—not the people using it.